Honest pricing, no surprises
Pick the plan that fits your team today — and upgrade when you're ready to grow. Eligible plans include up to a 14-day free trial; details are shown on each card below. No credit card required where a trial applies.
Basic
The essentials to get your support team up and running.
Billed monthly
- 1 agent
- Email + Meta channels
- Basic dashboard
- Canned responses
- Contacts directory
- Roles & user management
Pro
Full omnichannel, AI Agent builder, campaigns & workflow — the complete package.
Billed monthly
- 1 agent
- Full omnichannel (Email, Meta, X, Google, YouTube, LinkedIn, TikTok, Telegram)
- Tickets, workflow & productivity tools
- Widget, Knowledge Base & AI Agent builder
- Email campaigns
- Surveys
- Full reports & analysis
- PPR add-ons available
Business
Everything in Pro, plus calls, full automation and a team of 3.
Billed monthly
- Up to 3 agents
- Everything in Pro
- Calls integration (Ziwo) included
- All omnichannel channels
- Full campaigns (Email, WhatsApp, SMS)
- Full automation & workflow
- Advanced team management
- PPR add-ons available
Enterprise
White-label, on-premise, unlimited agents — built around your organisation.
Quoted per organisation — volume & on-premise options available
- Unlimited agents
- Everything in Business
- White-label & custom branding
- On-premise deployment option
- Dedicated support & onboarding
- Custom SLAs
- Full PPR add-on library
What is PPR? Pay-Per-Request — usage-based add-ons (AI Agent, WhatsApp & SMS campaigns, calls) billed only when you use them. No surprise monthly charges.
See exactly what you're getting
No asterisks, no hidden rows. Here's everything, side by side.
| Feature | Basic | Pro | Business | Enterprise |
|---|---|---|---|---|
| Core | ||||
| Dashboard | Basic | Full | Full | Full + PPR |
| Tickets | — | ✓ + Calls | Full + PPR | |
| Productivity / Canned replies | Full | Full | Full + PPR | |
| Workflow / Automation | — | Full (no automation) | Full | Full + PPR |
| Channels | ||||
| Email + Meta | ✓ Full | ✓ Full | Full + PPR | |
| X, Google, YouTube | — | All channels | Full + PPR | |
| Calls (Ziwo) | — | PPR | Included | Full + PPR |
| Customers & Campaigns | ||||
| Contacts & Companies | Contacts only | Contacts + Companies | Full | Full + PPR |
| Campaigns (Email/WA/SMS) | — | Email + PPR | Full | Full + PPR |
| Builder | ||||
| Widget, Knowledge Base | — | Full | Full + PPR | |
| AI Agent | — | PPR add-on | PPR add-on | Full + PPR |
| Surveys | — | Full | Full + PPR | |
| System Appearance | — | — | — | Full + PPR |
| Team & Reporting | ||||
| Team Management | Roles & Users | Roles, Users, Hours, Groups | Full | Full + PPR |
| Reports & Analysis | Basic | Full | Full | Full + PPR |
Pricing questions answered
Can I change my plan later?
Absolutely. Upgrade or downgrade at any time. Changes take effect in your next billing cycle with pro-rated adjustments on upgrades.
Is there really a free trial?
Yes — eligible plans include a free trial for up to 14 days where it applies, and no credit card is required to get started. Try everything before you commit.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfer for annual plans.
How does the annual discount work?
Choose annual billing when your plan supports it and save up to 20% compared to paying month-to-month — toggle the switch above to compare amounts.
What are PPR add-ons?
PPR stands for Pay-Per-Request — usage-based features like the AI Agent, WhatsApp & SMS campaigns, and calls that are billed only when you actually use them. No flat monthly fee for features your team doesn't need every day.
Which plan should I start with?
Most growing teams start on Pro — it unlocks the full omnichannel inbox, ticket workflow, AI Agent builder, and campaigns. If you're just getting started, Basic covers the essentials. Not sure? Talk to us and we'll help you pick.