Customer Support,
Reimagined.
AI-powered ticketing, multi-channel inbox, and real-time analytics — all in one platform.
Trusted by innovative companies
Everything you need to deliver great support
Powerful tools designed for modern support teams.
Auto-assign, categorize, and prioritize with intelligent routing. SLA tracking ensures nothing falls through the cracks.
Email, WhatsApp, social media, and live chat — all unified in a single inbox.
Proactive outreach with targeted campaigns to engage customers at scale.
Collect customer feedback with custom surveys and satisfaction ratings.
Set policies and auto-escalate tickets approaching breach thresholds.
24/7 automated support with an AI bot that learns and improves over time.
Live dashboards for performance, satisfaction, and data-driven decisions.
Role-based access, encryption, audit logs, and compliance — built for organizations that take security seriously.
See it in action
Experience the power of Muwakil Desk with our intuitive dashboard — built for speed and clarity.
- Real-time ticket management & tracking
- Advanced analytics and custom reports
- Multi-channel support integration
- AI-powered insights and suggestions
- Role-based access and team management
Loved by support teams everywhere
See what our customers have to say about transforming their support operations.
"Muwakil Desk transformed our support workflow. Response times dropped by 60% and customer satisfaction is at an all-time high."
"The AI suggestions are a game-changer. Our agents resolve tickets 40% faster, and the analytics help us make data-driven decisions."
"Setting up was incredibly easy. We were up and running in under an hour. The multi-channel support saved us from juggling five different tools."
Simple, transparent pricing
Choose the perfect plan for your team. All plans include a 14-day free trial.
Professional
- Up to 25 agents
- Priority support
- AI suggestions
- Advanced analytics
- Multi-channel
Enterprise
- Unlimited agents
- 24/7 dedicated support
- Custom integrations
- SLA management
Frequently asked questions
Quick answers to common questions about Muwakil Desk.
Muwakil Desk is a modern, all-in-one helpdesk and ticketing system designed to streamline customer support operations. It helps businesses manage inquiries, track tickets, and provide exceptional support across multiple channels.
Very easy! Sign up for a free trial and you'll be up and running in minutes. Our intuitive interface requires minimal training, and our support team is available to help you get set up.
Yes! Muwakil Desk offers comprehensive API access and integrations with popular tools like email platforms, social media, CRM systems, and more. Professional and Enterprise plans include advanced integration options.
Yes, all plans include a 14-day free trial with no credit card required. Explore all features and see how Muwakil Desk can transform your support operations.
Security is our top priority. We use enterprise-grade encryption, regular audits, and industry-standard compliance. Enterprise customers can also choose on-premise deployment.
Absolutely. You can upgrade or downgrade at any time. Changes take effect in your next billing cycle with pro-rated adjustments for upgrades.
Still have questions?
Contact Us